Leisure Lakes Bikes Reviews

"Leisurelakesbikes.com" is a popular online store known for its wide range of products and excellent customer service. The store offers a variety of items, including the Endura Mountain Bike Endura MT500 which is currently on sale. Customers have praised the store for its efficient service, fast delivery, and great prices. For instance, one customer mentioned getting a Garmin Edge for £50 off the RRP. Another customer highlighted the store's proactive service, mentioning that they bought a ladies saddle and the store offered to fit it to the bike before shipping. The store also received positive reviews for its knowledgeable staff and good communication. However, there were instances where customers faced issues with stock availability. In such cases, the store offered compensatory solutions, like providing the newer version of a bike at no extra cost when the ordered bike was out of stock. Overall, "Leisurelakesbikes.com" has received excellent ratings from its customers.

Leisurelakesbikes.com offers multiple payment methods. For purchases over £250, there is an option to Pay with Finance at the payment stage of the checkout process. The finance payment plan can be customized after completing the checkout. The application form for finance is completed through V12 finance. In terms of refunds, they are processed using the same method of payment used for the original purchase. Credit and debit card refunds must be made to the card used for the original transaction. If a price difference is found during a promotional period like Black Friday, the difference can be refunded to the original payment method. Please note that terms and conditions apply for such refunds. If there is a need to return goods, they can be returned within 60 days of the purchase date for a full exchange or refund. The returned item should be in ‘showroom condition’ with its original packaging and tags with a valid receipt/delivery note. The refund will be processed using the same method of payment used for the original purchase. If the information provided is not sufficient, please contact Leisurelakesbikes.com directly for more details.

Leisurelakesbikes.com is a popular online store for bicycles and related accessories. The store offers a wide range of products at competitive prices. Customers have mentioned getting a Garmin Edge for £50 off the RRP and a Stanley cup at the cheapest price online than any other store. They also offer free delivery for orders over £25. The store is known for its excellent customer service, with efficient and fast delivery. They also offer support for setting up the purchased items. In one instance, when a specific bike was out of stock, they provided the newer version of the bike at no extra cost. However, some customers have reported needing to spend additional money on pre-bike checks or services after purchase. Overall, Leisurelakesbikes.com is highly recommended by its customers for its great selection of products, competitive prices, and excellent customer service.

At Leisurelakesbikes.com, customers can return their goods within 60 days of the purchase date for a full exchange or refund. Any item (excluding food and underwear) can be returned for any reason provided it is returned in ‘showroom condition’ with its original packaging and tags with a valid receipt/delivery note. Returns can be made at any Leisure Lakes Bikes store not just the one where the purchase was made, including those made online. Alternatively, goods can be returned by post. It is the customer's responsibility to ensure that the item is returned in a safe and secure manner, and in the event of a refund or exchange, in saleable condition (in original packaging and including all warranty, cards, manuals, and accessories). Goods should be sent securely packaged by a recorded delivery method, including a copy of the receipt and the returns form to: Leisure Lakes Bikes, Unit 9 Centurion Industrial Estate, Centurion Way, Leyland, PR25 4GU. Refunds will be processed using the same method of payment used for the original purchase. It is also the customer's responsibility to ensure that they are accountable for return shipping charges. If the contract is cancelled, Leisure Lakes Bikes will notify the customer by email and will re-credit to the customer's account any sum deducted (in respect of Goods provided by Leisure Lakes Bikes, and delivery services provided by the delivery service provider (unless amounts in respect of delivery are refunded directly by the delivery service provider)), from the customer's debit or credit card as soon as possible but in any event within 30 days of the order. Leisure Lakes Bikes will not be obliged to offer any additional compensation for disappointment suffered.

Leisurelakesbikes.com offers a wide range of bike brands. Some of the popular ones include Specialized, Trek, Orbea, Bianchi, Cannondale, Giant, Scott, Santa Cruz, Norco, and Merida. These brands are well-known for their quality and performance in the biking community. Whether you're looking for mountain bikes, road bikes, or electric bikes, these brands have a variety of options to choose from. Remember, the best bike for you depends on your specific needs and preferences. Happy biking!

To return a purchase from Leisure Lakes Bikes, follow these steps:

1. Box up the items for return, ensuring they are in 'showroom condition', with original packaging, tags, and a valid receipt/delivery note.
2. Include a cover note inside the box with the word REFUND or EXCHANGE.
3. Send the package using a recorded delivery method to the following address: Leisure Lakes Bikes, Unit 9 Centurion Industrial Estate, Centurion Way, Leyland, PR25 4GU. Always keep a copy of the receipt.
4. If the return is for a bike or bulky item, keep it in the box it arrived in and call 01772 644340 to arrange a collection.

Please note, customers are accountable for return shipping charges. It is advised to use a 'signed for service' when returning goods and always keep proof of postage. If the items are not suitable for either refund or exchange, you are accountable for the delivery cost in returning it. If the items are faulty or not what you ordered, the delivery cost of the return will be covered if it is within 14 days of delivery. For any further queries, contact Leisure Lakes Bikes at [email protected].

To get in touch with Leisure Lakes Bikes, there are several options available. For different types of inquiries, different email addresses are provided:

• For problems with an existing or past order: [email protected]
• To cancel or amend an order: [email protected]
• For Cycle To Work quotes: [email protected]
• For new sales inquiries or questions: [email protected]
• To make a complaint: [email protected]

Alternatively, a quick contact number is available: 01772 644340. The mail order phone lines are open from 10am - 5pm on Monday, and 9:30am - 5pm from Tuesday to Friday.

For more information, visiting the Contact Us page on their website might be helpful. It's also worth noting that they have 11 UK stores which are open 7 days a week. The individual opening hours for each store can be found on the store finder page on their website.

If there's a need to get in touch directly, an email can be sent to [email protected]. Please remember to fill out all required fields before sending the email.

Please note that this information is subject to change and it's always a good idea to check the official website for the most up-to-date contact details.